Live Wise Lifts Conversion 29% and AOV 59% with Custom Bundle CRO

This case shows how CRO-led optimisation and strategic bundling can significantly increase both conversion rate and AOV for a high-revenue ecommerce brand, including during peak sales periods.

+29% higher conversion rate

+60% AOV increase

9.83% bundle builder conversion rate

9.02% peak CVR during Black Friday

Customer
Live Wise
Website
https://www.livewise.com/
Platform
Shopify
Industry
Health & Wellness

Before working with us, Live Wise was an established ecommerce brand with consistent demand but clear opportunities to improve conversion rate and average order value.

While traffic levels were strong, the site experience and purchase flow were not fully optimised to maximise revenue, particularly during high-intent periods such as promotions and seasonal peaks.

Key Challenges

Conversion rate below potential given traffic volume

AOV opportunities not fully leveraged

Limited use of CRO-led experimentation

Product bundling not optimised for conversion

Where They Were Before
  • Conversion inefficiencies across key pages

  • UX and design limitations impacting clarity and decision-making

  • Missed AOV opportunities during the purchase journey

    Lack of structured CRO testing to guide optimisation
The Problem

Methodology

CRO-led optimisation combining design, development, analysis, and structured experimentation to improve both conversion rate and AOV.

Strategic Rationale

This approach allowed us to improve baseline performance while preparing the site to perform more efficiently during high-traffic and high-intent periods such as Black Friday.

Key Strategies

CRO optimisation across core site templates

Design and development of a custom Bundle Builder page

Structured testing of purchase flow and bundling strategies

Ongoing performance analysis and iteration

Our Approach

Evolution Over Time

Deliverables:

  • CRO audit and optimisation roadmap

  • Custom Bundle Builder page design and development

  • Purchase flow optimisation

  • Performance tracking and analysis

Channels / platforms:

  • Shopify

  • Figma

Analytics platforms

Execution

The Step Labs Effect

This case shows how CRO-led optimisation and strategic bundling can significantly increase both conversion rate and AOV for a high-revenue ecommerce brand, including during peak sales periods.

Key Outcomes

+29% higher conversion rate

+60% AOV increase

9.83% bundle builder conversion rate

9.02% peak CVR during Black Friday

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Engineered Growth
Data-Led Decisions
Built to Grow
World-Class Delivery
Rapid Optimization
Trusted by Leaders
Engineered Growth