Live Wise Lifts Conversion 29% and AOV 59% with Custom Bundle CRO
This case shows how CRO-led optimisation and strategic bundling can significantly increase both conversion rate and AOV for a high-revenue ecommerce brand, including during peak sales periods.
+29% higher conversion rate
+60% AOV increase
9.83% bundle builder conversion rate
9.02% peak CVR during Black Friday


Before working with us, Live Wise was an established ecommerce brand with consistent demand but clear opportunities to improve conversion rate and average order value.
While traffic levels were strong, the site experience and purchase flow were not fully optimised to maximise revenue, particularly during high-intent periods such as promotions and seasonal peaks.
Key Challenges
Conversion rate below potential given traffic volume
AOV opportunities not fully leveraged
Limited use of CRO-led experimentation
Product bundling not optimised for conversion
- Conversion inefficiencies across key pages
- UX and design limitations impacting clarity and decision-making
- Missed AOV opportunities during the purchase journey
Lack of structured CRO testing to guide optimisation
Methodology
CRO-led optimisation combining design, development, analysis, and structured experimentation to improve both conversion rate and AOV.
Strategic Rationale
This approach allowed us to improve baseline performance while preparing the site to perform more efficiently during high-traffic and high-intent periods such as Black Friday.
Key Strategies
CRO optimisation across core site templates
Design and development of a custom Bundle Builder page
Structured testing of purchase flow and bundling strategies
Ongoing performance analysis and iteration

Deliverables:
- CRO audit and optimisation roadmap
- Custom Bundle Builder page design and development
- Purchase flow optimisation
- Performance tracking and analysis


Channels / platforms:
- Shopify
- Figma
Analytics platforms
The Step Labs Effect
This case shows how CRO-led optimisation and strategic bundling can significantly increase both conversion rate and AOV for a high-revenue ecommerce brand, including during peak sales periods.

Key Outcomes
+29% higher conversion rate
+60% AOV increase
9.83% bundle builder conversion rate
9.02% peak CVR during Black Friday









