Your Website Owes You Money,

we help you get it back

Step Labs is the AI powered CRO partner for DTC brands doing $1M to $50M+ in revenue. We combine structured experimentation, full stack execution, and AI augmented workflows to turn your existing traffic into more customers.

We've worked with dozens of 7-9 figure e-commerce brands:

+250% higher conversion rate

+51% higher conversion rate

+193% revenue growth

+13% sale

+69% post-purchase revenue

+124% revenue growth

$100k+ monthly value added

+53% higher conversion rate

+70% sales increase

48% higher conversion rate

Multi-channel growth infrastructure, built for performance

Shopify, Amazon, WebApps, and Creative - designed, built, and optimized under one roof. We deliver systems that convert faster, scale cleaner, and outperform industry benchmarks.

Shopify CRO, Done Right

Your Shopify store is more than a website. Actually, it's probably your most valuable marketing asset.

We optimize every pixel, every funnel, and every experiment to drive consistent, profitable growth.

Shopify CRO & A/B Testing

Weekly split-tests driven by customer data and heatmaps. We identify friction points, run tests every week, and implement winning variants to boost conversion rates and average order value.

Custom Shopify Builds & Integrations

Tailored theme development, Liquid customizations, and seamless app integrations. From subscription flows to headless setups, we deliver performant, scalable stores.

On-Demand Landing Pages

High-impact, campaign-focused pages ready in days. Perfect for paid traffic funnels and product launches - designed to convert and built to perform.

Performance & Audit

Comprehensive Shopify audits, speed optimization, and SEO enhancements. We remove bottlenecks, improve TTFB, and ensure your store scores highly on Core Web Vitals.

At $15k in sales just an hour in, this will be our second biggest launch to date in company history!
5

Amazon CRO that converts

Cohesive Strategy. Higher Conversions.

Extend your e-commerce success beyond your site. Our complementary services ensure every touchpoint - organic, paid, and marketplace - works together to drive ROI.

Amazon CRO & Optimization

Listing audits, A/B tests on imagery and copy, and enhanced storefront design. We lift Amazon conversion rates and average order values with data-driven tweaks.

Ad Creative Production

We design static ad creatives in lockstep with your landing pages, ensuring end-to-end consistency across the funnel to maximize conversion at scale

Full-Funnel Integration

Cohesive messaging across ads, landing pages, and product pages. Your brand voice stays sharp from first click to final sale.

They're a solid team that truly works with heart, and the results speak for themselves. Highly recommend!!
5

Web Apps for real-world performance

From MVPs to fully-featured WebApps, our Webflow experts craft intuitive, data-driven applications that delight users and scale with your business.

Custom Webflow Development

Pixel-perfect layouts, CMS-driven content, and responsive interactions - no code required.

Scalable Architecture

Future-proof setups with reusable components, robust CMS collections, and automation hooks.

Seamless Handoff

Monthly growth plans based on analytics, user feedback, and split-test learnings.

Data-Driven Roadmaps

CMS training, style guides, and documentation so your team can update and expand autonomously.

Working with Steplabs has been a great experience. We were on a tight timeline for a full website revamp, and having them as a partner made it possible.
5

Our data-driven path to higher revenue

Our approach blends deep data analysis with rapid, iterative testing to identify leaks, build solutions, and scale what works. This is how we create predictable, compounding revenue.

Start With Data

We find the leaks your analytics can’t hide.

Before we optimize anything, we diagnose everything. We analyze quantitative and qualitative data to uncover leaks, friction points, and hidden revenue opportunities.

Diagnoses based on real user behavior - not guesswork

Clear, data-backed hypotheses for what needs fixing

Trusted by

Identify High-Impact Issues

We connect the dots and uncover what’s actually slowing you down.

We centralize insights from all data sources to spot patterns, connect behavior signals, and surface the root causes - not just the symptoms - of underperformance.

Prioritize fixes that deliver maximal performance gain

Ongoing insight updates to continuously optimize

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Build a Custom Growth Roadmap

We turn insights into a clear, tailored path to scale.

Scaling isn’t guesswork. We design a tailored revenue roadmap across 15 high-leverage areas, guiding brands from 6 figures through 8 and 9 figures with a proven, structured process.

Diagnoses based on real user behavior - not guesswork

Clear, data-backed hypotheses for what needs fixing

Trusted by

Validate Through A/B Testing

We test fast, learn faster, and scale what wins.

We centralize insights from all data sources to spot patterns, connect behavior signals, and get to the the root causes - not just the symptoms - of underperformance.

Proven 70–80% test win-rate for reliable conversion lifts

Scalable growth through validated improvements

Trusted by

Your revenue potential, quantified

Our proven process delivers consistent conversion lifts. Explore the stats and estimate exactly how much Step Labs could grow your store.

125+

Leading brands choose StepLabs

60%+

Average A/B Test Win Rate

500+

High-converting pages optimized.

20%+

Average uplift in conversion rates.

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Revenue wins across CRO, UX, and experimentation

Every case study shows the challenge, what we built to fix it, and the commercial result it produced. Actual numbers. No projections.

Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Wellness
“I’m thrilled, you guys have done such an amazing job implementing so much of what Matthew and I came forward with. I speak on behalf of Apollo at large and just acknoledging you guys have come on and within relatively short period of time, done just an incredible amount of work, volume of work, but also quality work.”
Kathryn Fantauzzi
CEO & Co-Founder
Health & Wellness
I have to say - I am loving these improvements - you guys are doing an amazing job!!!! THANK YOU STEP LABS!
Tom Sanderson - Kineon
COO & Co-Founder
Health & Wellness
StepLabs professionalism sets them apart from almost any agency I've worked. They have a talented team that delivers on time, on budget, with exceptional results. I recommend them to every one.
Sandy Gibson
Founder - Shift & NicShift
Health & wellness
Looks great! You all did an excellent job—fast turnaround and high quality. Thanks so much!
Gianni
Founder
Beauty & Personal Care
Thanks for all the hard work on this lauch, team! At $10k in sales just a few hours in, this will be our second biggest launch to date in company history!
Chloe H
Founder - Curlfriend Collective
Golf Equipment
Crossed the $1,000,000 mark. Couldn't have done it without you guys. I truly appreciate everything you guys do. We're building something really special here! Thank you all so much!
Nick A
President - Big Horn Golfer
Health & Wellness
Working with Steplabs has been a great experience. We were on a tight timeline for a full website revamp, and having them as a partner made it possible. Their team is knowledgeable, data-driven, and highly collaborative when it comes to conversion optimization and design.
Carol
Marketing - Suji
Home & Kitchen
“Working with Step Labs has been an incredible experience. The team is super prompt, their design and CRO work are top-notch, and the founder Matthew is hands-on throughout — offering not just execution but also valuable high-level insights and strategic ideas. They’re a solid team that truly works with heart, and the results speak for themselves. Highly recommend!”
Lawrence
Founder - JazzUpCo
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Home & Kitchen
“Working with Step Labs has been an incredible experience. The team is super prompt, their design and CRO work are top-notch, and the founder Matthew is hands-on throughout — offering not just execution but also valuable high-level insights and strategic ideas. They’re a solid team that truly works with heart, and the results speak for themselves. Highly recommend!”
Lawrence
Founder - JazzUpCo
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Data-Led Decisions
Built to Grow
World-Class Delivery
Rapid Optimization
Trusted by Leaders
Engineered Growth
Data-Led Decisions
Built to Grow
World-Class Delivery
Rapid Optimization
Trusted by Leaders
Engineered Growth

CRO insights designed to unlock revenue, fast

Join the list for concise, high-ROI CRO tactics you can apply instantly.

Your questions, answered

We believe in clear answers, no jargon, and total transparency — here’s what to know before we launch your CRO roadmap.

What does a CRO agency actually do?

A CRO agency improves website performance through a combination of research, experimentation, and implementation. This typically includes:

  • Analysing user behaviour, funnels, and drop-off points using analytics and session data.
  • Conducting qualitative research such as UX reviews, customer insights, and user testing.
  • Identifying and prioritising conversion opportunities with the highest revenue impact.
  • Designing and building experiments (A/B tests or controlled rollouts).
  • Measuring results statistically and scaling winning changes across the site.

The outcome isn’t just a higher conversion rate; it’s better user experiences and stronger commercial performance.

Do you handle design and development work in-house?

Yes. Step Labs covers strategy, design, and development as part of a single integrated process.

This means we don’t just recommend improvements; we design, build, test, and deploy them. From UI/UX and creative assets through to front-end and Shopify development, everything is implemented with performance and scalability in mind.

Do you build full websites or only optimise existing ones?

Both.

We regularly work on full website builds and rebuilds, as well as optimising existing sites. Whether it’s a Shopify store, a custom ecommerce experience, or a content-driven site, we design and build with conversion performance baked in from day one, not added later.

Can Step Labs work on web apps or more complex products?

Yes. We work on web applications, custom flows, and product-led experiences, not just marketing pages.

Our approach applies CRO and UX principles to SaaS platforms, tools, and internal or customer-facing web apps. This helps teams improve activation, retention, usability, and monetisation across complex journeys.

What additional services does Step Labs offer beyond CRO?

Step Labs goes beyond traditional CRO to support end-to-end performance optimisation across channels and platforms.

Alongside website experimentation, design, and development, we also work on:

  • Amazon optimisation, including PDP structure, imagery, copy, and conversion drivers.
  • Generative Engine Optimisation (GEO), ensuring brands are accurately represented and surfaced within AI-driven search and recommendation engines.
  • Creative design for performance, such as landing pages, PDPs, site visuals, and messaging systems that support paid media, without managing ad spend.

All of this work is underpinned by a data-driven, analytical approach. We use tools like Microsoft Clarity for heatmaps, session recordings, and behavioural insights, alongside advanced analytics, customer data, and leading A/B testing platforms to validate decisions and measure impact.

We’re also experienced working within modern ecommerce and product stacks, with strong partnerships across Shopify and best-in-class apps, allowing us to move quickly without compromising technical quality.

In short, Step Labs acts as a single performance partner, combining strategy, design, development, experimentation, and emerging optimisation disciplines to drive measurable growth.

Why should you invest in CRO?

CRO improves the efficiency of every other marketing channel you run.

When conversion rates increase, the same ad spend, SEO traffic, and email traffic generate more revenue without increasing acquisition costs. This often makes CRO one of the highest-ROI growth investments a business can make, especially for ecommerce brands.

In practical terms:

Traffic × Conversion Rate × AOV = Revenue

Improving any of these through CRO compounds growth across your entire funnel.

How is your CRO approach different from other agencies?

Many agencies treat CRO as isolated A/B testing. We don’t.

Our approach combines deep UX insight, commercial prioritisation, and disciplined experimentation, with a clear focus on revenue impact rather than surface-level wins.

We prioritise changes that move core business metrics, such as conversion rate, AOV, LTV, and profit, not vanity uplifts.

CRO is treated as an ongoing system, not a series of disconnected tests.

How quickly can CRO start delivering results?

This depends on factors such as traffic volume, conversion maturity, and technical setup. However, most structured CRO programmes begin delivering measurable performance improvements within the first 8–12 weeks.

Early wins often come from high-impact areas like PDPs, carts, checkout flows, and offer presentation, while longer-term gains compound as insights build over time.

Can you work alongside our internal team or other agencies?

Yes. We regularly work alongside in-house teams, developers, designers, and paid media agencies.

This collaborative model often produces the strongest results, as CRO insights feed directly into product decisions, creative strategy, and acquisition performance. We integrate into existing workflows rather than replacing them.

How can we get started?

If you’d like to explore whether CRO is a good fit for your business, you can get in touch via our contact page. We’ll review your site, understand your goals, and recommend whether a CRO programme makes commercial sense. No obligation, no generic pitch.