Shopify CRO

engineered for revenue

 We audit, design, optimize, and A/B test your entire Shopify funnel to turn traffic into predictable, compounding revenue growth.

Built to maximize your Shopify performance

We apply a rigorous, data-driven CRO framework designed to help Shopify brands convert more customers and scale faster. Every step, from audits and UX improvements to redesigns and A/B testing, follows one philosophy: analyze, design, build, and test with precision.

Our team turns insights into measurable lifts across your entire funnel. Whether you need higher conversion rates, stronger merchandising, or a smoother buying experience, we engineer systems that unlock predictable, compounding revenue.

Trusted by DTC brands doing $1M to $50M+ in revenue

+250% higher conversion rate

+51% higher conversion rate

+147% higher conversion rate

+66% revenue growth

+53% higher conversion rate

+13% sales

+69% post-purchase revenue

The Shopify advantages that drive real growth

Optimized Shopify experiences

We refine your PDPs, checkout flow, and on-site journey to unlock immediate conversion uplift.

Insights that drive growth

Deep analytics uncover what matters most — and what’s blocking customers from purchasing.

What you get as our partner

Everything you need to turn your Shopify store into a consistent revenue engine — delivered fast, tested weekly, and measured relentlessly.

Full-Funnel CRO Audit

We expose every revenue leak in your Shopify funnel.

From landing pages to PDPs to checkout, we identify exactly where customers drop off — and what to fix first to unlock immediate upside.

Revenue-First Testing Roadmap

A clear, prioritized plan built to grow revenue — not vanity metrics.

You get a testing roadmap ranked by impact, confidence, and effort, so every experiment compounds growth instead of guessing.

Weekly A/B Testing

Relentless experimentation that compounds results.

We design, build, and launch tests every week — continuously validating what works and scaling winning ideas across your store.

High-Converting PDP Optimization

Product pages engineered to sell, not just look good.

We optimize messaging, layout, social proof, pricing psychology, and UX to turn browsers into buyers at a higher rate.

Checkout & Funnel Optimization

Less friction. More completed purchases.

We streamline your checkout and key funnel steps to reduce hesitation, increase trust, and recover revenue lost at the final moment.

CRO-Led Design & Development

Design and development built for performance, not opinions.

Every change is informed by data, user behavior, and test learnings — then executed cleanly inside your Shopify ecosystem.

Deep Analytics & Insights

Clarity on what’s driving growth — and what’s blocking it.

We track behavior, heatmaps, session recordings, and experiment results to inform smarter decisions every single week.

Measurable, Compounding Revenue Growth

Results you can track, forecast, and scale.

Higher conversion rates, stronger AOV, and predictable revenue lifts — delivered through a repeatable, proven CRO system.

Data-Led Decisions
Built to Grow
World-Class Delivery
Rapid Optimization
Trusted by Leaders
Engineered Growth
Data-Led Decisions
Built to Grow
World-Class Delivery
Rapid Optimization
Trusted by Leaders
Engineered Growth

Intelligent builds.
Measurable performance.

See how custom AI solutions have helped brands automate decisions, unlock predictive insights, improve user experiences, and scale operations in ways generic tools and disconnected data systems cannot support.

Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
HealthTech
Apollo Neuro Lifts Conversion Rate 250% with CRO-Driven Redesign
“I’m thrilled, you guys have done such an amazing job implementing so much of what Matthew and I came forward with. I speak on behalf of Apollo at large and just acknoledging you guys have come on and within relatively short period of time, done just an incredible amount of work, volume of work, but also quality work.”
Kathryn Fantauzzi
CEO & Co-Founder
Look Our Way Drives 13% Sales Lift with CRO-Optimized Shopify Enhancements
HealthTech
Kineon Achieves 534% Revenue Growth with CRO-Led Global Optimization
I have to say - I am loving these improvements - you guys are doing an amazing job!!!! THANK YOU STEP LABS!
Tom Sanderson - Kineon
COO & Co-Founder
Health & Wellness
Shift Achieves 487% Revenue Growth & 147% Conversion Lift with CRO-Driven Redesign
StepLabs professionalism sets them apart from almost any agency I've worked. They have a talented team that delivers on time, on budget, with exceptional results. I recommend them to every one.
Sandy Gibson
Founder - Shift & NicShift
Health & wellness
Foreign Waters Ignites 193% Revenue Growth with Bold Shopify Launch
Looks great! You all did an excellent job—fast turnaround and high quality. Thanks so much!
Gianni
Founder
Beauty
Curlfriend Collective Drives 125% Revenue Growth & 93% More Conversions with CRO-Driven Redesign
Thanks for all the hard work on this lauch, team! At $10k in sales just a few hours in, this will be our second biggest launch to date in company history!
Chloe H
Founder - Curlfriend Collective
VUUM Achieves 66% Revenue Growth & 329% Conversion Lift with Full-Funnel Optimization
Live Wise Lifts Conversion 29% and AOV 59% with Custom Bundle CRO
Golf Equipment
Big Horn Golfer Doubles Conversions with Precision CRO for High-Ticket Sales
Crossed the $1,000,000 mark. Couldn't have done it without you guys. I truly appreciate everything you guys do. We're building something really special here! Thank you all so much!
Nick A
President - Big Horn Golfer
BillionDollarBeauty Achieves 70% YoY Sales Growth with Unified CRO Strategy
TPSS: How Systematic CRO Transformed Guesswork Into Consistent Win
Invigorated Water Reinvents DTC Growth with CRO-Optimized Rebrand
Mighty Paw Unlocks Revenue Growth with CRO-First Site Revamp
Berkeley Lifts Conversion Rate 50% with CRO-Focused Page Redesigns
HealthTech
Suji Doubles Conversion and Revenue with CRO-Driven E-commerce Optimization
Working with Steplabs has been a great experience. We were on a tight timeline for a full website revamp, and having them as a partner made it possible. Their team is knowledgeable, data-driven, and highly collaborative when it comes to conversion optimization and design.
Carol
Marketing - Suji
Activation Products Boosts Conversion 53% and Streamlines Global Ops with CRO
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
“Working with Step Labs has been an incredible experience. The team is super prompt, their design and CRO work are top-notch, and the founder Matthew is hands-on throughout — offering not just execution but also valuable high-level insights and strategic ideas. They’re a solid team that truly works with heart, and the results speak for themselves. Highly recommend!”
Lawrence
Founder - JazzUpCo
Batch Drives $2M+ with 69% Post-Purchase Revenue Surge
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Look Our Way Drives 13% Sales Lift with CRO-Optimized Shopify Enhancements
Kensington Media House: Bridging Perception Gaps to Assert Digital Leadership
Kineon Ignites 534% Revenue Growth with CRO-Driven Expansion
FundReporting CRUSHES Financial Chaos: 70% Faster Reporting, Flawless NAV & Bulletproof Audits with Bespoke Platform
From Us: Crushing Gifting Friction. How Our Tokenized Ecosystem Redefined Luxury for Group Contributions
Anacott Transforms Digital Presence with Strategic Website Rebuild
Milin Patel Establishes Professional Credibility with Clarity-Driven Website Redesign
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
BillionDollarBeauty Achieves 70% YoY Sales Growth with Unified CRO Strategy
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
“Working with Step Labs has been an incredible experience. The team is super prompt, their design and CRO work are top-notch, and the founder Matthew is hands-on throughout — offering not just execution but also valuable high-level insights and strategic ideas. They’re a solid team that truly works with heart, and the results speak for themselves. Highly recommend!”
Lawrence
Founder - JazzUpCo
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Home & Kitchen
JazzUp Co Grew Revenue 124% Through Step Labs Optimization
Working with Step Labs has been an incredible experience. They're a solid team  that truly works with heart, and the results speak for themselves.  Highly recommend!!
Lawrence
Founder - JazzUpCo
Kineon Ignites 534% Revenue Growth with CRO-Driven Expansion
FundReporting CRUSHES Financial Chaos: 70% Faster Reporting, Flawless NAV & Bulletproof Audits with Bespoke Platform

Want better conversions?
Start here.

Weekly CRO insights from the playbook we use with our clients.

Your questions, answered

We believe in clear answers, no jargon, and total transparency — here’s what to know before we launch your CRO roadmap.

What does a CRO agency actually do?

A CRO agency improves website performance through a combination of research, experimentation, and implementation. This typically includes:

  • Analysing user behaviour, funnels, and drop-off points using analytics and session data.
  • Conducting qualitative research such as UX reviews, customer insights, and user testing.
  • Identifying and prioritising conversion opportunities with the highest revenue impact.
  • Designing and building experiments (A/B tests or controlled rollouts).
  • Measuring results statistically and scaling winning changes across the site.

The outcome isn’t just a higher conversion rate; it’s better user experiences and stronger commercial performance.

Do you handle design and development work in-house?

Yes. Step Labs covers strategy, design, and development as part of a single integrated process.

This means we don’t just recommend improvements; we design, build, test, and deploy them. From UI/UX and creative assets through to front-end and Shopify development, everything is implemented with performance and scalability in mind.

Do you build full websites or only optimise existing ones?

Both.

We regularly work on full website builds and rebuilds, as well as optimising existing sites. Whether it’s a Shopify store, a custom ecommerce experience, or a content-driven site, we design and build with conversion performance baked in from day one, not added later.

Can Step Labs work on web apps or more complex products?

Yes. We work on web applications, custom flows, and product-led experiences, not just marketing pages.

Our approach applies CRO and UX principles to SaaS platforms, tools, and internal or customer-facing web apps. This helps teams improve activation, retention, usability, and monetisation across complex journeys.

What additional services does Step Labs offer beyond CRO?

Step Labs goes beyond traditional CRO to support end-to-end performance optimisation across channels and platforms.

Alongside website experimentation, design, and development, we also work on:

  • Amazon optimisation, including PDP structure, imagery, copy, and conversion drivers.
  • Generative Engine Optimisation (GEO), ensuring brands are accurately represented and surfaced within AI-driven search and recommendation engines.
  • Creative design for performance, such as landing pages, PDPs, site visuals, and messaging systems that support paid media, without managing ad spend.

All of this work is underpinned by a data-driven, analytical approach. We use tools like Microsoft Clarity for heatmaps, session recordings, and behavioural insights, alongside advanced analytics, customer data, and leading A/B testing platforms to validate decisions and measure impact.

We’re also experienced working within modern ecommerce and product stacks, with strong partnerships across Shopify and best-in-class apps, allowing us to move quickly without compromising technical quality.

In short, Step Labs acts as a single performance partner, combining strategy, design, development, experimentation, and emerging optimisation disciplines to drive measurable growth.

Why should you invest in CRO?

CRO improves the efficiency of every other marketing channel you run.

When conversion rates increase, the same ad spend, SEO traffic, and email traffic generate more revenue without increasing acquisition costs. This often makes CRO one of the highest-ROI growth investments a business can make, especially for ecommerce brands.

In practical terms:

Traffic × Conversion Rate × AOV = Revenue

Improving any of these through CRO compounds growth across your entire funnel.

How is your CRO approach different from other agencies?

Many agencies treat CRO as isolated A/B testing. We don’t.

Our approach combines deep UX insight, commercial prioritisation, and disciplined experimentation, with a clear focus on revenue impact rather than surface-level wins.

We prioritise changes that move core business metrics, such as conversion rate, AOV, LTV, and profit, not vanity uplifts.

CRO is treated as an ongoing system, not a series of disconnected tests.

How quickly can CRO start delivering results?

This depends on factors such as traffic volume, conversion maturity, and technical setup. However, most structured CRO programmes begin delivering measurable performance improvements within the first 8–12 weeks.

Early wins often come from high-impact areas like PDPs, carts, checkout flows, and offer presentation, while longer-term gains compound as insights build over time.

Can you work alongside our internal team or other agencies?

Yes. We regularly work alongside in-house teams, developers, designers, and paid media agencies.

This collaborative model often produces the strongest results, as CRO insights feed directly into product decisions, creative strategy, and acquisition performance. We integrate into existing workflows rather than replacing them.

How can we get started?

If you’d like to explore whether CRO is a good fit for your business, you can get in touch via our contact page. We’ll review your site, understand your goals, and recommend whether a CRO programme makes commercial sense. No obligation, no generic pitch.