We maintain & upgrade sites to make them world-class

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MAINTENANCE

We keep your website functioning and thriving.

When you’re busy running a business, website issues can really throw a spanner in the works. But at Step Labs, we take the pressure off your shoulders.

Our meticulous processes, our commitment to excellence and our constant support mean that you can trust us to keep your business machine running.

Functionality is our priority.

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Updates

Updates

Daily and monthly Updates

Whatever your requirements are for keeping your website fresh and up-to-date, our maintenance team are always on hand. We can offer daily updates to give your website an engagement boost, or update monthly to keep things ticking over nice and smoothly.

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Load Speed

Speed

We are load speed demons

In this day and age, where the world moves so fast, you have to be speedy to keep up. With a website, it’s no different.

Load speed is essential to a great user experience, and it also contributes to a higher Google search ranking. Therefore, our maintenance team work to ensure that your site runs at lightning speed and overtakes the competition.

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Stay Protected

Security

Maximum security

We know that there are always hackers out there finding new ways to operate.

This is why we believe security is of paramount importance. As part of our maintenance plan, our team will ensure your site is protected against any threat.

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SEO

Optimisation

Search Engine Optimisation

Our website maintenance plan offers many opportunities to give your website a major SEO boost.

Whether it’s by adding a blog, increasing click-through rate or compressing images, our team can offer you numerous ways to improve your website ranking, generating more leads and sales for your business.

WHY WORK WITH US

The best products are built at the intersection between design & engineering
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Usability First

UX is the priority, always.  
Research & Testing cannot be compromised.

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Client Dedication

Our processes minimise maintenance costs.
Client happiness is number 1.

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Transparent Talk

Clients never in the dark. Transparency solves problems faster.

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Keep It Fun

Products are a joy to build.
Working together is a pleasure not a task.

MAINTENANCE SERVICES

Take a look at how we can level up your website and ensure it never falters.

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Continual CRO

We use Hotjar to fully understand site-visitor behaviour and employ the latest techniques in CRO, driving up your store’s revenue.

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Complete UX Audit

Our team of specialist UX designers are always on hand to give you a full, professional audit of your site. We don’t just identify problems, we map out points for improvement and take action.

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Page Speed Optimisation

Slow-loading websites are our enemy. We employ modern and sophisticated techniques to ensure your customers never have to suffer a ten second loading screen again.

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Basic Maintenance Retainer

Our Basic Maintenance Retainer plan includes 20 hours of support per month from our specialist team. They will be on call to improve your site with CRO, Image Compression and Page Speed Optimisation.

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Ultra Growth Maintenance Retainer

With our Ultra Growth Maintenance Retainer plan, you will receive daily, near 24/7 support from our specialist team.

RECENT WORK

We take pride in what we do. Check out some of our favourite work here!

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TESTIMONIALS

Don’t just take our word for it. Hear it from the clients themselves.

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“Extraordinarily quick to get development finished”

Working with Step Labs was a very smooth process. Their team helped us to better define our place amogst our competitors with some great workshops.

These not only helped our perception of our website, but also our plans for the future of our brand. Beyond that, when it came to design and development, the team excelled.

They were very thorough throughout the design stage and extraordinarily quick to get development underway and finished.

We now have a beautiful website that not only looks good but is also strong in user experience and conversions.

Quinn Lovero
Videographer
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Freelance
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“Step Labs created designs that went above and beyond all expectations”

From beginning to end Step Labs not only grasped the vision and projection of Checkmates but helped create a product that encapsulated the story behind the brand too.

I wanted to work with a team who listened to our ideas and took them to the next level. Step labs did not disappoint, creating designs that went above and beyond all expectations. Matthew and his team became involved in many different areas within our startup including; UI and UX design, website design, pitch deck formatting and strategy.

All of which was done on deadline to the highest of standards. I couldn’t recommend Matthew and his team at Step Labs enough.

Leah Zabari
Founder
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My Checkmates
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“The end result far exceeded my expectations”

Working with Step Labs was a pleasure and the end result has far exceeded my expectation. His work was always completed in good time and to a high standard, and super clear communication along the way. Our site is vastly improved, has had great feedback from visitors and finally does our brand justice. Thanks Matt & team.

Sam Winsbury
CEO
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Kurogo
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“Their work rate is incomparable”

Having worked with Step Labs on several occasions, one thing becomes overwhelmingly clear: they have boundless desire and will to help clients achieve their absolute best, and the results they achieve can truly help a nascent company, startup, or platform in delivering what is needed.

Their work rate is incomparable and you really will be getting a service that will outcompete any potential alternatives.

Bruno Kaapa
Director
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Whitestar Group
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"Matthew and his team worked tirelessly to get our website up to scratch."

At every stage of our project, the Step Labs team delivered.

They worked with us to formulate a clear and precise roadmap for how we were going to fix our Shopify store, which had been causing us problems for a long time. They established a clear timeline which was stuck to all throughout the process. The team constantly kept us in the loop, regularly updating us on their progress.

Matthew and his team worked tirelessly to get our website up to scratch, and in the end were able to give our site a complete overhaul, massively upgrading our interface, improving user experience and drastically decreasing the load time which had been driving so many potential customers away. As a result, our revenue skyrocketed.

Step Labs were an absolute joy to work with, and I would gladly recommend their services to anyone in need of a website upgrade.

Hannah Nicholas
CEO
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Oceanus
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“Matt and the Step Labs team are extremely talented”

From day 1 of our engagement with the Step Labs team, they were committed to bringing our ideas to life within a short period of time.

Their strategy process was comprehensive and multi-faceted; Step Labs facilitated several engaging and valuable workshops with key members of our team to understand our direction of travel and ambitions.

Matt and the Step Labs team are extremely talented and understand all the UX and UI principles to design a high-quality website that looks amazing and flows to ensure the best user experience.

We've been impressed with Step Labs attention to detail and meticulous nature throughout the process. They listened to what we wanted and have suggested ideas and features to push creative boundaries. Working with Step Labs has been a pleasure.

Lewis Baxter
Founder
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Hullo
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Step Labs Team

The Step Labs Team is an exclusive, flexible, and dynamic group of design first, front-end experts that assist in executing projects for Step Labs

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Matt
UI Expert
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Anil
Liquid
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Jack
Webflow
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Jeremy
Interactions
Stay up to date

We post frequently on Linkedin to stay connected with our clients, and followers. Check us out there to stay in touch!

It's time to talk about your website

Schedule a free, informal audit of your site for us to let you know how you can improve performance, conversion & brand authority.